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Customer support teams adopt chatbots to reduce workload, shorten response times, and control costs. Freshdesk makes chatbot deployment…
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Security researchers have identified two malicious Chrome extensions recording AI chats. Learn how to identify and remove these tools to protect your privacy.
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Researchers discovered critical flaws in Eurostar’s AI chatbot including prompt injection, HTML injection, guardrail bypass, and unverified chat IDs – Eurostar later accused them of blackmail.
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